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The Rise of Buy Now Pay Later

If there is one thing that’s more irresistible than the perfect outfit or tech toy, it’s the lure of being able to get it at a bargain. Shoppers know it. Retailers know it. Credit suppliers know it.  And now they have a whole new financial model to make it easier than...

Life Following Lockdown

When mental health charity Mind conducted a survey into the impacts of lockdown, in the first months of the pandemic, the figures were striking. Not least among young people, and university students, 73% of which reported that their mental health had deteriorated...

Shopper Habits in 2021

When the Chinese government first eased the tight restrictions in place since the initial outbreak of coronavirus, back in April last year, the first thing thousands of people did was go shopping. And after weeks pent- up at home many of those people had one type of...

Digital ID in 2021

When people look back over the turmoil of the past 12 months, the progression of Digital ID technology isn’t likely to leap to mind as a major historical detail. Not, at least, in the minds of the people who have lived through the stresses and the strains, for whom...

Gen-Z and Ethical Business

The horrific killing of George Floyd in Minneapolis shook the world. He died within sight of a crowd of horrified bystanders, who pleaded with the police officer kneeling on his neck to relent. He did not.  Within hours of the killing, the latest in a long line of...

Gen-Z and Digital ID

Out of thousands of people surveyed for a 2018 Barclaycard study into customer habits, 41% admitted they’d abandoned a basket at the checkout stage in the past year shopping online. Shopping in stores, only 24% had walked away from a sale.  Overall, Barclaycard...

Education: Upskill or get left behind?

A report released by the CBI in October laid out a stark figure: by 2030 nine out of 10 British workers will need new skills to survive in the jobs market. It came with an equally clear warning, from CBI director general Carolyn Fairbairn, that “a failure to act will...

Direct to Consumer – Unidays

Ask any online retailer what they would like to perfect about their business and the chances are most, if not all will tell you the same thing: customer affinity. It’s the oldest rule in the retail book, yet it is always changing. The core principle of keeping your...

Graduate jobs market and Covid

A report released by the Institute for Fiscal Studies (IFS) in April didn’t leave graduates or students much to be cheery about.  The paper, entitled, A Bad Time to Graduate, was filled with bleak predictions about the shape of the jobs market for graduates in 2020,...